Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you visit our Website:

Information You Provide: When you fill out forms on our Website, subscribe to our newsletter, make a purchase, or contact us, we may collect your name, email address, postal address, phone number, and other information you provide.

Automatically Collected Information: We may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and usage information through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide and maintain our services.
To improve, personalize, and expand our Website.
To process transactions and send transaction notifications.
To send newsletters and marketing communications.
To respond to your inquiries and provide customer support.
To comply with legal and regulatory obligations.

3. Disclosure of Your Information

We may share your personal information with third parties in the following situations:

With service providers to facilitate our services.
With legal authorities to comply with applicable laws and regulations.
With your consent.

4. Your Rights and Choices

You have the right to access, correct, or delete your personal information.
You can unsubscribe from our marketing communications at any time.
You can disable cookies through your browser settings.

5. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@dealwave.co.uk.

Data Privacy & Cyber-Security Statement

Last updated: September 2025

At The Olive Warehouse, we are committed to protecting the privacy, security, and integrity of all personal and business information shared with us. We comply fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant data protection and cyber-security requirements.

Our Commitment to Data Privacy

We only collect the information necessary to operate our business, such as customer and supplier contact details, delivery information, and essential accounting data.

We ensure that:

Personal data is stored securely and accessed only by authorised personnel.

Information is used solely for legitimate business purposes (ordering, invoicing, customer service).

Data is not sold or shared with third parties except where legally required or operationally essential (e.g., logistics, accounting).

Individuals may request access to, correction of, or deletion of their personal data at any time.

Cyber-Security Practices

To safeguard operational and personal information, we maintain strong cyber-security controls, including:

Secure cloud-based systems for email, storage, and accounting

Enforced password policies and two-factor authentication

Routine software and security updates

Anti-virus and malware protection on all company devices

Regular data backups to secure cloud environments

Access controls ensuring sensitive data is only available on a “need-to-know” basis

Staff Training & Internal Procedures

All team members receive training on:

UK GDPR responsibilities

Safe handling and storage of digital information

Recognising phishing and cyber-security threats

Reporting suspicious activity or potential data breaches

Training is refreshed periodically and reviewed annually.

If You Have Questions

If you would like to request a copy of your data, correct information we hold, or ask any privacy-related questions, please contact us at:

info@theolivewarehouse.co.uk

The Olive Warehouse (Dealwave Limited)
Premium Food Imports & Distribution